Public Cloud Providers
The platform provides a dedicated tool for integrating services from Public Cloud Providers (PCP) such as AWS, Azure, or Google Cloud Platform. This tool is designed to streamline the integration process by abstracting the differences between cloud providers, making it easier for operators to onboard services regardless of the underlying platform.
Follow these steps to integrate a service from a Public Cloud Provider:
Go to Integrations → Data Sources
Click “New Integration”
In the “Type” selector, choose “Public Cloud Provider”
In the “Provider” selector, select the appropriate Public Cloud Provider (e.g., AWS, Azure, GCP)
In the “Service” selector, choose the specific cloud service to integrate
At this point, the required parameters for the selected service will be displayed below. All fields must be completed
Click the “Connection Test” button
If the connection test is successful, click “Add Integration”
Finally, click “Save”
The “Add Integration” button is disabled by default and only becomes available after a successful connection test. This step is essential to prevent integrations from being declared with incorrect parameters.
If the connection test fails, the error message returned by cloud service will be displayed on screen. This allows the operator to troubleshoot the issue or communicate it to the client so they can correctly configure the cloud service to support the integration.
Common errors include:
Invalid or incorrect credentials
The client's license level does not permit integration or log extraction
The cloud service has not been properly configured
Required permissions have not been granted to connect and retrieve logs
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